Software without maintenance decays: dependencies age, security holes open, and small bugs compound. Our software maintenance and support services keep your applications secure, current, and improving.
Whether we built it or inherited it, your system gets monitoring, patching, bug fixes, and a real team that answers - under SLAs you can hold us to.
Uptime, errors, and performance watched continuously with human response.
Framework and dependency updates applied on schedule, tested before production.
Defects triaged by impact and fixed under response-time commitments.
Small features and workflow tweaks handled within your support hours.
Automated backups with restore drills - recovery measured in minutes.
System knowledge captured and current, ending bus-factor risk.
Workshops turn your idea into user stories, architecture decisions, and an honest estimate.
UX flows and system architecture are designed for security, performance, and future scale.
Two-week sprints with demos at every step - you see working software early and often.
Automated and manual testing at every layer catches issues before your users ever see them.
CI/CD pipelines ship safely to production, and we keep improving the product after launch.
We challenge requirements and suggest simpler paths - you pay for outcomes, not lines of code.
Version control, code review, automated tests, and CI/CD are standard on every project.
Systems designed to handle growth - more users, more data, more features - without rewrites.
Demos every two weeks, a visible backlog, and honest progress reporting. No black boxes.
Source code, documentation, and infrastructure are yours - handed over completely.
Most clients stay for years. We maintain, extend, and scale what we build.
Software Maintenance & Support services are available across Nepal - with on-the-ground support in these cities - and remotely for clients worldwide. Explore more Software Development services or talk to our team about your project.
Yes - inherited systems are half our maintenance portfolio. We start with a technical audit (code state, security, infrastructure, documentation gaps), stabilize anything urgent, and assume ongoing care. Vanished vendors and abandoned codebases are Tuesday for us.
Defined response and resolution targets by severity: production-down gets immediate attention around the clock on priority plans; minor issues get next-business-day. Every plan states numbers in writing - accountability is the product.
Monthly plans sized by system criticality and included hours - covering monitoring, patching, and a bank of fix/enhancement time. Predictable cost, no surprise invoices, unused-hour rollover. Emergency-only arrangements exist but cost more per incident than prevention.
Because reactive is more expensive: one production outage or security breach typically costs more than a year of maintenance. Monitoring catches disk-filling logs, expiring certificates, and creeping slowdowns while they are still non-events.
Support plans flow smoothly into project work: the maintaining team already knows your system, so quotes are faster and cheaper than onboarding strangers. Many clients alternate - steady maintenance punctuated by feature sprints as budget allows.
Get a free consultation and a no-obligation quote from our team in Kathmandu.
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