Field Service Engineer (AMC & Client Sites)

• Deliver scheduled preventive maintenance visits under annual maintenance contracts across a client portfolio.
• Be the on-site engineer for breakdowns: computers, printers, network gear, CCTV, UPS and server room basics.
• Complete and get sign-off on service reports for every visit, with photographs where relevant.
• Maintain the client asset register - what is installed, its age, warranty status and expected replacement date.
• Recommend upgrades and replacements before a failure interrupts the client's business.
• Coordinate with the office team on spares, escalation and follow-up work.
• Build the client relationship - a good field engineer is why an AMC renews.

• Diploma or degree in IT, Computer Engineering, Electronics or a related field.

• 1 to 4 years in field service, AMC support or IT maintenance.
• Broad practical knowledge across hardware, Windows, networking and basic CCTV.
• Experience working to service schedules and documenting visits.

• Two-wheeler licence and own vehicle are mandatory; fuel, travel and mobile allowance provided.
• Presentable and professional - you represent Sambara inside the client's office.
• Occasional travel outside Kathmandu Valley with daily allowance.

Negotiable - based on your skills, experience and the practical assessment. We pay at Kathmandu market rate and review salaries at six months for strong performers.

• Competitive salary reviewed annually, plus performance-based increments
• Festival bonus (Dashain/Tihar) and leave encashment as per company policy
• Provident fund, gratuity and insurance in line with the Nepal Labour Act
• Five-day working week with flexible start hours; hybrid options for eligible roles
• Paid annual leave, sick leave and all gazetted public holidays
• Company-funded certifications, courses and conference passes
• Modern hardware, licensed tools and a quiet, well-equipped office in Tokha
• A clear career track with six-monthly reviews - we promote from within first

Please apply only if you meet the core requirements listed above.

Attach an updated CV in PDF format and, where relevant, links to your portfolio, GitHub, Behance, Dribbble or live projects - applications for design and engineering roles without work samples are difficult to assess.

Shortlisted candidates are contacted within seven working days for a short introductory call, followed by a practical task (paid for senior roles) and a final interview with the team lead. Sambara Technologies never charges a fee at any stage of hiring and will never ask for payment for training, equipment or placement.